The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence... Zobraziť viac
For all its good intentions, Who Moved My Cheese? basically reduces us to mice in a maze sniffing after cheese. Don't ask why you're in a maze, don't ask what makes the cheese move, just keep your head down and find it... Zobraziť viac
Unleash the transformative power of face to face groups... Zobraziť viac
We find ourselves at a crossroads. We all know that true wealth is about far more than money. Wealth is friends, family, health, a vocation, command of your time, leisure, and whatever else is important to you... Zobraziť viac
Rozmístění světového hospodářství je dynamický proces, který vychází z historické inercie a má tendence k neustálým změnám, jež jsou spojeny s lokalizací nových hospodářských objektů... Zobraziť viac
This commentary deals with the history and development of the major international agreements affecting copyright and related rights, including the Berne Convention for the Protection of Literary and Artistic Works 1886-1970, ... Zobraziť viac
Marketingis the first truly integrated print and electronic learning package for introductory marketing modules. It comprises: a textbook packed with learning features, combining authority and a lively and engaging writing style... Zobraziť viac
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside... Zobraziť viac
The words you need to communicate with confidence in business today... Zobraziť viac
Speakout 3rd Edition is the go-to course for teachers looking for comprehensive four-skills coverage, with a particular emphasis on developing learners’ confidence in speaking... Zobraziť viac
From Stephen R. Covey`s eldest son come a revolutionary book that will guide business leaders, public figures and their organizations towards unprecedented productivity and satisfaction. Trust, says Stephen M. R. Covey, is the very basis of the 21st... Zobraziť viac
Salami, goulash, pancakes and many other delicacies - that's what Hungarian cuisin is all about! From hearty stews, meat dishes, sweet pastries, and cakes to exquisite culinary delights... Zobraziť viac
Start building a business where creativity can, and will, change your life... Zobraziť viac
Harness the power of employee influence and create enthusiastic brand advocates... Zobraziť viac
When it comes to the politics of free trade and open borders, the camps are clear, producing a kaleidoscope of claims and counterclaims. But what exactly are we fighting about? Anthea Roberts and Nicolas Lamp cut through the confusion and mudslinging... Zobraziť viac
What does the founding of the Sugarhill Gang teach us about business development? What can we learn about management and leadership from Jay-Z's decades-long dominance? ... Zobraziť viac
Stop satisfying your customers - and start impressing them - using the strategies of Apple, Costco, Disney, and other industry dominators... Zobraziť viac
The world has changed more in the past 10 months than it has in the past ten years. We know that what worked in the past will not work in the future. If 2020 has taught us anything it's that you need to be a future-ready leader. But how? ... Zobraziť viac
In his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional skills that are integral to his life-and business-success and... Zobraziť viac
