ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, ... Zobraziť viac
Made famous by the Italian mathematician Leonardo De Pisa, the Fibonacci number series holds a Golden Ratio that is... Zobraziť viac
Make training a game that everyone can win! Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you’re watching the ... Zobraziť viac
In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same ... Zobraziť viac
NTC's Vietnamese-English Dictionary provides English definitions for approximately 50,000 Vietnamese words, morphemes, compound words, and phrases. It is ideal for students of Vietnamese as well as for travelers and businesspeople. Zobraziť viac
Thermodynamics, An Engineering Approach, eighth edition, covers the basic principles of thermodynamics while presenting a wealth of real-world engineering examples so students get a feel for how thermodynamics is applied in engineering practice... Zobraziť viac
Written by a Certified Maintenance and Reliability Professional (CMRP) with more than three decades of experience, this thoroughly revised resource provides proven planning and scheduling strategies that will take ... Zobraziť viac
The most trusted and comprehensive guide to healthcare available, Understanding Health Policy provides everything students and professionals need to build a solid foundation on the fields most critical issues... Zobraziť viac
The Fourth Edition of Supply Chain Logistics Management presents Logistics in the context of integration within a firm"s Supply Chain Strategy and Operations... Zobraziť viac
Dream, Believe, Dare, Do: These words reverberate across the decades of Disney achievement. Everything Walt Disney did-every choice he made, every strategy he pursued-evolved from these four principles. In this new edition of The Disney Way, the authors.. Zobraziť viac
Streamline the production process from top-tier management to the plant floor using cutting-edge MES tools and techniques. Manufacturing Execution Systems shows, step-by-step, ... Zobraziť viac
Take ISACA’s challenging Certified Information Security Manager exam with confidence using this comprehensive self-study package. Comprised of CISM Certified Information Security Manager All-in-One Exam Guide... Zobraziť viac
The gold-standard of pharmacology texts – updated to reflect the latest developments and breakthroughs... Zobraziť viac
The most up-to-date, comprehensive, and authoritative pharmacology text in health medicine... Zobraziť viac
Complexity costs are the single biggest determinant of your company’s cost competitiveness. For the past two decades the... Zobraziť viac
Harrison's Manual of Oncology is a carry-anywhere guide to the care of patients with cancer. Enhanced by the latest published results, this valuable clinical companion features numerous tables and succinct, outline-style ... Zobraziť viac
Here are over two dozen ready-to-use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15-30 minutes to implement... Zobraziť viac
An all-new exam guide for the industry-standard information technology risk certification, Certified in Risk and Information Systems Control (CRISC)Prepare for the updated Certified in Risk and Information Systems Control (CRISC) certification exam... Zobraziť viac
MASTER MODERN MEDICINE! Introducing the Landmark Twentieth Edition of the Global Icon of Internal Medicine</center></center> The definitive guide to internal medicine... Zobraziť viac
Set up and maintain a dynamic virtualization platform across your enterprise using the detailed information contained in this Oracle Press guide... Zobraziť viac
