Dr Briana Ortiz's life is seriously flatlining. Her divorce is just about finalised, her brother's running out of time to find a kidney donor, and that promotion she wants...? Oh, that's probably going to the new man-doctor who's already registering eighty-friggin'-seven on Briana's 'pain in my ass' scale.

But just when all systems are set to hate, Dr Jacob Maddox completely flips the game... by sending Briana a letter. It's a really good letter. Like the kind that proves that Jacob isn't actually Satan. Worse, he might be this fantastically funny and subversively likeable guy who's terrible at first impressions. Because suddenly he and Bri are exchanging letters, sharing lunch dates in her 'sob closet' and discussing the merits of freakishly tiny horses.

When Jacob turns out to be the perfect donor for her brother, Bri starts to realise that this quietly sexy new doctor might just be her perfect match, too.