Nová knižná akcia so zľavou až do 80%

Knihy autora Peggy Carlaw

Našli sme 1 titulov

The Big Book of Customer Service Training Games

The Big Book of Customer Service Training Games

Peggy Carlaw, Vasudha Kathleen Deming, McGraw-Hill (2007)
Quick, Fun Activities for All Customer Facing Employees

Here are over two dozen ready-to-use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15-30 minutes to implement... Zobraziť viac

🍌 Dodanie môže trvať viac ako 30 dní
20,61€