Changing Information Services and User Experiences

Christine Furno • (2026) • Séria IFLA Publications

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Viac o knihe Changing Information Services and User Experiences (Christine Furno) - Séria IFLA Publications

This publication focuses on changing information and reference services across international academic libraries in the post-pandemic era. Looking forward, what models have remained or changed in public services over the past five years as a result of library transformations during the pandemic? Academic librarians will find value in this publication, as it examines shifts in the user experience, tracking user journeys, marketing and outreach, and user-centred learning and reference in an intercultural and global context.

Rok vydania: 2026 ISBN: 9783111335834 Rozmer: 161×231 mm Počet strán: 300 Väzba: pevná Jazyk: angličtina

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