Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean—today's major quality improvement initiatives—explain only how to implement these techniques in a manufacturing environment... Zobraziť viac
Bring the miracle of Lean Six Sigma improvement out of manufacturing and into servicesMuch of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement... Zobraziť viac
