Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its uses, benefits and implementation. Buttle and Maklan take a managerial perspective to track the role of CRM... Zobraziť viac
“Company town.” The words evoke images of rough-and-tumble loggers and gritty miners, of dreary shacks in isolated villages, of wages paid in scrip good only at price-gouging company stores of paternalistic employers. But these stereotypes are outdated... Zobraziť viac
Smitten with a beautiful and cultivated young woman, a bright but uncultured sailor determines to better himself intellectually and socially. Martin Eden turns his attention and energy from drinking and brawling to an aggressive pursuit of self-... Zobraziť viac
In a tour-de-force that is both an homage to an immortal work of literature and a modern masterpiece about the quest for love and family, Booker Prize-winning, internationally bestselling author Salman Rushdie has created a dazzling... Zobraziť viac
'On the first day of Christmas, my true love sent to me a partridge in a pear tree...' The lyrics to this well-known, traditional Christmas song, have been transformed into a brightly coloured picture book, with illustrations by Moldovan artist Violeta... Zobraziť viac
Extensive reading is essential for improving fluency and there is a real need in the ELT classroom for contemporary, low-level reading material for younger learners. The Shrek movies are loved around the world for their quirky characters... Zobraziť viac
What kid hasn't dreamed of going to the moon? That dream for eleven-year-old Leo Gray is about to come true-but he's in for the surprise of his life! In the year 2113, most people live in robotically maintained homes, ride around in self-flying cars,... Zobraziť viac
Since the publication in 1986 of Sloboda's book The Musical Mind, music psychology has developed as a vibrant area of research, exerting influence on areas as diverse as music education and cognitive neuroscience. This new book brings together 23... Zobraziť viac
Practical Magic, to date Alice Hoffman's biggest ever selling novel, became a major Hollywood film starring Sandra Bullock and Nicole Kidman who played sisters Sally and Gillian Owens. In this sparkling prequel we meet sisters Frances and Jet and... Zobraziť viac
Dans l'islam, il est permis a un homme qui part en voyage de contracter un mariage a durée déterminée pour ne pas etre tenté de Fréquenter les prostituées. On le nomme "mariage de plaisir". C'est ainsi qu'Amir, un commerçant prospere de Fes, épouse... Zobraziť viac
Ed Greenwood, who is synonymous with the Forgotten Realms, leads readers through a story that combines the rollicking fantasy adventure for which he is famous with a murder mystery-thriller. THAT'S WHAT, FOUR LORDS DEAD? Revealed in death to have been... Zobraziť viac
The Irish Defence Forces were born of the bloody aftermath of the 1921 treaty establishing the Irish Free State, and the Irish National Army's first engagement was to fight other Irishmen, some of them former Volunteer colleagues, in a bitter civil war... Zobraziť viac
The great hunt is over. In the end, Timothy managed to keep his invaluable prize. A victory? Perhaps. But glory and adrenaline are very powerful narcotics, and tolerance builds quickly. Once deprived of them, life immediately becomes gray and bleak.... Zobraziť viac
Une femme a disparu. Dans son jardin, un bonhomme de neige fixe sa maison. Zobraziť viac
Winner of the CWA international Dagger Award. From the Italian crime legend, Andrea Camilleri, comes The Potter's Field, the thirteenth instalment in the Inspector Montalbano series, adapted as a major BBC4 television series. This edition featuring a... Zobraziť viac
Essential Ornithology provides the reader with a concise but comprehensive introduction to the biology of birds, one of the most widely studied taxonomic groups. The book starts with the controversial question of the dinosaur origins of birds and their... Zobraziť viac
Don't miss The Pharos Gate, the final volume in the Griffin & Sabine story. Published simultaneously with the 25th-anniversary edition of Griffin & Sabine, the book finally shares what happened to the lovers. Griffin: It's good to get in touch with you... Zobraziť viac
