Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? ... Zobraziť viac
As seen on Oprah's Super Soul Sunday The bestselling book, now with a new preface by the authors At once a bold defense and reimagining of capitalism and a blueprint for a new system for doing business, ... Zobraziť viac
Decorated Navy SEAL, successful businessman and world-renowned speaker Brent Gleeson shares his revolutionary approach to navigating and leading change in the workplace—with a foreword by... Zobraziť viac
Amazon’s trillion-dollar success is the envy of everyone, but achievable by anyone... Zobraziť viac
Plant maintenance with SAP Enterprise Asset Management (SAP EAM) is more than just a routine checkup. Use this must-have guide to structure your functional locations, capture shift notes and... Zobraziť viac
'Tom Chatfield's Fun Inc. is the most elegant and comprehensive defence of the status of computer games in our culture I have read, as well as a helpful compendium of research... Zobraziť viac
This book deconstructs the 'sharing' marketing narratives surrounding Airbnb and similar platforms. It provides a conceptual analysis of the `sharing economy' and accommodation sector and furthers the ongoing discussion surrounding Airbnb and... Zobraziť viac
As one of the world's most established industries, the hotel sector has remained relatively unchanged and unchallenged for decades. Yet traditional hotels have recently come under increasing pressure on two major fronts... Zobraziť viac
Clear writing is the key to clear thinking. So think what you want to say, then say it as simply as possible. That's the thinking that underpins this much-loved guide, and the mantra for anyone wanting to communicate with the clarity, style and... Zobraziť viac
Have you considered adopting an Agile way of working in your team? Business agility does not mean using the same processes and practices as your software and IT teams. In fact, the specific practices don't matter... Zobraziť viac
Over the years, President Donald Trump has written many bestselling books, but he has also written shorter essays that encompass his philosophy about how to live life to the fullest, both personally and professionally... Zobraziť viac
The Kanban Maturity Model (KMM) is a new, powerful tool for coaches and consultants advising medium and large enterprises on transformation and improvement using the Kanban Method... Zobraziť viac
It's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations... Zobraziť viac
A behind-the-scenes look at the firm behind WordPress.com and the unique work culture that contributes to its phenomenal success 50 million websites, or twenty percent of the entire web, use WordPress software... Zobraziť viac
In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples... Zobraziť viac
Technology, at least in theory, is improving our productivity, efficiency, and communication. The one thing it's not doing is making us happier. We are experiencing historically high levels of depression and dissatisfaction... Zobraziť viac
Virtual work isn't the model of the future-it's here now. But many companies struggle with setting their employees free from the office without sacrificing culture. Centric Consulting president Larry English is here to guide the way... Zobraziť viac
Az utóbbi évtized menedzsment-szakirodalmának legsikeresebb könyve... Zobraziť viac
Most of our time is spent by default. We all wish for more hours in the day. We all struggle to make time for what matters. Help is here... Zobraziť viac
Every day, people make hundreds of choices. Many of these are commercial: What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription? These choices might appear to be freely made... Zobraziť viac
