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Ron Kaufman

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Uplifting Service

Uplifting Service

Ron Kaufman, EvolvePublishing (2012)
The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

New York Times Bestseller Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You MeetWe are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise... Zobraziť viac

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