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Lucy Kimbell

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The Service Innovation Handbook

Lucy Kimbell, BIS (2015)
Bis Publishers: This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in...

This is an action-oriented book for managers and entrepreneurs who want new ways to tackle the issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of ... Zobraziť viac

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