Knihy autora Johanna Woydack

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Linguistic Ethnography of a Multilingual Call Center

Linguistic Ethnography of a Multilingual Call Center

Johanna Woydack, (2019)

This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of "the life of a calling script" from production by corporate management and clients to recontextualization by middle management and... Zobraziť viac

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