That isn't what I meant! Truly listening and being heard is far from simple. This perennial bestseller has helped more than 150,000 readers resolve conflicts and transform their relationships. Zobraziť viac
Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller—now revised and updated for the digital age—analyzes how any conversation can go off the rails and provides essential skills... Zobraziť viac