Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? ... Zobraziť viac
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to... Zobraziť viac
Portfolio Penguin: In The Challenger Sale, Matthew Dixon and Brent Adamson share the secret to sales success: don't just... Zobraziť viac
