An insider s guide to the coming philanthropic revolution Meet the next generation of big donors the Gen X and Millennial... Zobraziť viac
This dictionary is intended as a guide to the terminology used in a wide range of animal-related programmes of study including agriculture, animal care, animal management, animal production, animal welfare, ... Zobraziť viac
The bestselling introduction to designing the written word Typographic Design: Form & Communication is the definitive reference for graphic designers, providing a comprehensive introduction to the visual word... Zobraziť viac
The essential interaction design guide, fully revised and updated for the mobile age About Face: The Essentials of Interaction Design, Fourth Edition is the latest update to the book that shaped and evolved the landscape of interaction design... Zobraziť viac
Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement... Zobraziť viac
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing... Zobraziť viac
An insightful overview of the keys to world-class client service in the private banking sector... Zobraziť viac
Praise for Managing the Millennials "If you're going to run a successful organization in the future, you'll have to learn how to manage the Millennial generation that thundering herd of young people whose numbers exceed the Baby Boomers... Zobraziť viac
How to attract, retain, and get the most from Generation Y employees A growing problem for many of today's businesses is the high turnover rate of Generation Y employees, also known as Millennials. In Keeping the Millennials, doctors Sujansky ... Zobraziť viac
Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, ... Zobraziť viac
John Wiley & Sons: The ultimate guide to Google AdWords is fully updated for its third edition This is the ultimate guide... Zobraziť viac
This book gives a radically new reading of Russia's cultural history. Alexander Etkind traces how the Russian Empire conquered foreign territories and domesticated its own heartlands, thereby colonizing many peoples, Russians included... Zobraziť viac
Harden the human firewall against the most current threats Social Engineering: The Science of Human Hacking reveals the craftier side of the hacker's repertoire—why hack into something when you could just ask for access? Undetectable by firewalls ... Zobraziť viac
In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers... Zobraziť viac
McKinsey & Company's #1 best-selling guide to corporate valuation-the fully updated seventh edition Valuation has been the foremost resource for measuring company value for nearly three decades... Zobraziť viac
An invigorating exploration of impactful feminist movements and strategies for replicating their success... Zobraziť viac
The new eighth edition of the pioneering guide to generating attention for your idea or business, jam-packed with new and updated techniques... Zobraziť viac
A story of business transformation and a guide to creative strategies for designing a better business Written by Hartmut Esslinger, the founder of one of the world's foremost innovation firms, frog design, inc., A Fine Line reveals the secrets to... Zobraziť viac
he bestselling guide to branding, updated with emerging trends and technologies Designing Brand Identity provides in-depth guidance for the entire branding team, with a universal five-stage process for brand development and implementation... Zobraziť viac
Achieve "Massive Action" results and accomplish your business dreams! While most people operate with only three degrees of action-no action, retreat, or normal action-if you're after big goals, you don't want to settle for the ordinary... Zobraziť viac
