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Delivering Happiness

Tony Hsieh, Business Plus (2010)
BusinessPlusUS: ·Pay brand-new employees $2,000 to quit ·Make customer service the responsibility of the entire...

In his first book, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers... Zobraziť viac

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10,50€
8,10€

Without Their Permission

Alexis Ohanian, Business Plus (2013)
How the 21st Century Will Be Made, Not Managed

As Alexis Ohanian learned when he helped to co-found the immensely popular reddit.com, the internet is the most powerful and democratic tool for disseminating information in human history. And when that power is harnessed to create new communities, ... Zobraziť viac

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11,99€
10,79€