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ITIL Foundation Handbook

Claire Agutter, TSO (2012)
Stationery Office: Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help...

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, ... Zobraziť viac

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