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IT Service Management Based on ITIL: Volume 3

IT Service Management Based on ITIL: Volume 3

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies Van Der Veen, Tieneke Verheijen, Van Haren (2010)
A Pocket Guide

Van Haren Publishing: Previously known as: It Service Management based on Itil V3 - A Pocket Guide. This really popular... Zobraziť viac

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