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SAP Business One (Carl Britton Lewis)

SAP Business One (Carl Britton Lewis)

Carl Britton Lewis, SAP Press (2016)
Business User Guide

Are you an SAP Business One user who wants to make your life easier? Tune out the wide world of SAP and zone in on the SAP... Zobraziť viac

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79,96€

Regional Innovation Strategies

Regional Innovation Strategies

Kevin Morgan, Claire Nauwelaers, Routledge (2002)
The Challenge for Less-Favoured Regions

Regional Innovation Strategiesoffers the first comprehensive analysis of the new wave of innovation-oriented regional policies. It draws conclusions from the European Regional Technology Plans and Regional Innovation Strategies, ... Zobraziť viac

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73,32€

Complete Design Thinking Guide for Successful Professionals

Complete Design Thinking Guide for Successful Professionals

Design thinking is a powerful thinking tool which could drive a brand, business or an individual forward positively. It is also a part and parcel way of thinking that designers go through in their minds in every single design project... Zobraziť viac

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55,00€

The Apple Experience

The Apple Experience

Carmine Gallo, McGraw-Hill (2012)
Secrets to Building Insanely Great Customer Loyalty

In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same ... Zobraziť viac

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31,43€

The Zappos Experience: 5 Principles to Inspire (Joseph Michelli)

The Zappos Experience: 5 Principles to Inspire (Joseph Michelli)

Joseph A. Michelli, McGraw-Hill (2011)
Schaum's Outlines: Make every day a WOW day for your customers, your staff—and your bottom line! “In your hands is a...

ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, ... Zobraziť viac

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29,86€

The Startup Way: How Entrepreneurial Manageme... (Eric Ries)

Eric Ries, Portfolio (2017)
How Entrepreneurial Management Transforms Culture and Drives Growth

Portfolio Penguin: The Startup Way reveals how organisations of all sizes can harness startup techniques to drive growth.In... Zobraziť viac

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19,87€
18,48€

Economyths

David Orrell, Icon Books (2017)
11 Ways That Economics Gets it Wrong

When Economyths was first published by Wiley in 2010, David Orrell showed how mainstream economics is based on key myths such as fair competition, rational behaviour, stability and eternal growth – and how these myths lead paradoxically ... Zobraziť viac

🍌 Odosielame o 5 dní.
13,50€
12,56€

Statistics and Data Analysis for Financial Engineering

Statistics and Data Analysis for Financial Engineering

The new edition of this influential textbook, geared towards graduate or advanced undergraduate students, teaches the statistics necessary for financial engineering. In doing so, it illustrates concepts using financial markets and ... Zobraziť viac

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95,70€

Cybercrime and Digital Forensics

Cybercrime and Digital Forensics

Thomas Holt, Routledge (2015)
An Introduction

The emergence of the World Wide Web, smartphones, and Computer-Mediated Communications (CMCs) profoundly affect the way in which people interact online and offline. Individuals who engage in socially unacceptable or ... Zobraziť viac

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61,29€

Competitive Strategy

Competitive Strategy

Ace McCloud, Createspace (2015)
Winning Strategies

Discover the Best Strategies For Getting the Winning Edge! This book covers an incredible variety of strategies, techniques, and life style choices that can easily help you to accomplish your goals and win more often! Life ... Zobraziť viac

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13,00€

The Ultimate Question 2.0

The Ultimate Question 2.0

Fred Reichheld, Harvard Business Press (2011)
How Net Promoter Companies Thrive in a Customer-Driven World

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: 'Would you recommend us to a friend?' By asking customers this question, you identify detractors, ... Zobraziť viac

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27,99€

So You Want to publish a magazine? (Paperback... (Angharad Lewis)

Angharad Lewis, Laurence King Publishing (2016)
Laurence King: So you want to publish a magazine? Start here! This guide shows you how to take your concept from idea to...

So you want to publish a magazine? This is your guide. It will show you how to take your concept from idea to proper publication, step-by-step... Zobraziť viac

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29,50€
27,44€

Draw Your Big Idea

Draw Your Big Idea

Heather Willems, Nora Herting, Chronicle Books (2016)
The Ultimate Creativity Tool for Turning Thoughts into Action and Dreams into Reality

From the cofounders and creative entreprenuers of ImageThink, this is a new kind of workbook. The first in a series of write-in career development books that use simple drawing practices to help would-be entrepreneurs, makers, and people ... Zobraziť viac

🌴 Máme na sklade, posielame ihneď.
20,95€

A Pocket Companion to PMIs PMBOK Guide

A Pocket Companion to PMIs PMBOK Guide

This pocket book is available in several languages: English, German, French, Spanish, Dutch. This pocket guide is based on the PMBOK(r) Guide Fifth Edition. It contains a summary of the PMBOK(r) Guide, to provide a quick introduction ... Zobraziť viac

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26,70€

International Commercial Arbitration

International Commercial Arbitration

Tibor Varady, West Academic (2015)
A Transnational Perspective

This innovative casebook on International Commercial Arbitration approaches the subject as uniquely transnational law. Authored by three leading arbitration experts coming from different legal backgrounds who have taught worldwide, ... Zobraziť viac

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269,96€

Small Data

Martin Lindstrom, Hodder & Stoughton (2016)
The Tiny Clues That Uncover Huge Trends

The New York Times Bestseller named one of the "Most Important Books of 2016" by Inc, and a Forbes 2016 "Must Read Business Book" 'If you love 'Bones' and 'CSI', this book is your kind of candy' Paco Underhill, author of Why We Buy... Zobraziť viac

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17,95€
16,69€

Chronicles (Thomas Piketty) (Paperback)

Thomas Piketty, Viking (2016)
Viking: The return of the best-selling, award-winning economist extraordinaireWith the same powerful evidence, and range of...

The return of the best-selling, award-winning economist extraordinaire With the same powerful evidence, and range of reference, as his global bestseller Capital in the Twenty-First Century - and in columns of 700 words, rather than 700 pages ... Zobraziť viac

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14,50€
13,49€

The Big Book of Customer Service Training Games

The Big Book of Customer Service Training Games

Peggy Carlaw, Vasudha Kathleen Deming, McGraw-Hill (2007)
Quick, Fun Activities for All Customer Facing Employees

Here are over two dozen ready-to-use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15-30 minutes to implement... Zobraziť viac

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20,61€

The Customer Rules

The Customer Rules

Lee Cockerell, Random House (2013)
The 39 Essential Rules for Delivering Sensational Service

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence... Zobraziť viac

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24,99€

501 Ways to Roll Out the Red Carpet for Your Customers

501 Ways to Roll Out the Red Carpet for Your Customers

Donna Cutting, Career Publications (2015)
Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression

It's no secret that companies that deliver one-of-a-kind experiences for their customers create raving fans that return, refer, and clamor for more. As a leader in your organization, you are charged with coming up with unique and exciting ideas ... Zobraziť viac

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25,14€